The change management process is complex with changes coming from software, ops, network, infrastructure and more. By improving insight and accountability through this process, you can: reduce incidents due to change, reduce business downtime & Mean Time to Resolution (MTTR), increase productivity, and increase customer satisfaction.
This is why Change Risk Prediction (CRP) was created to improve both the top and bottom line. In this video overview, you will see the 4 features of CRP that have helped our customers: eliminate 56 days of business impacting downtime per year, reduce incidents and MTTR plus shrink lost revenue and recovery costs, realize a 25% increase in CAB effectiveness and efficiency, and reduce SEV 1 and 2 incidents by 79%
Watch this 6-minute video to see how Credit Score, Failure Prediction, Weather Report and Impact Detection can help your organization.
